Delivery Policy

As my products are made to order I will usually despatch all orders within 1-10 working days from the day after receipt of order and cleared payment. Please note that I am unable to ship on Sundays, UK public holidays or during unexpected events such as postal strikes. Please note I can not be held responsible for delays in delivery once the package has been passed to the Royal Mail or for delays in delivery due to circumstances out of my control such as postal strikes or the Christmas holiday period when delivery is always slower. Should an exceptional event occur I will inform you of this at the time of purchase or as near to it as possible. PLEASE NOTE I AM BASED IN THE UK AND SHIPPING OVERSEAS CAN TAKE TIME TO ARRIVE. Shipping outside of the UK may take longer, up to as much as 6 weeks though it should be noted that this is not the norm - it can be incredibly quick - 2-3 days to the rest of Europe and 3-7 days to the US/Australia/New Zealand etc. Please note that for overseas shipping I cannot be held responsible for packages lost in transit once packages have been passed to the Royal Mail as insurance is not available on standard shipping. UK orders will be sent second class signed, overseas orders Royal Mail International Tracked. Please note that orders placed outside of the EU may be liable for customs duty/import taxes on delivery, this is entirely out of my control. Payment of such amounts are the responsibility of the person the package is addressed to.

Postal address - orders will be sent to the ship to address indicated on your order. Please ensure that this is your correct address and if there is a significant difference to your PayPal address that you convo me to confirm the correct and full postal address. I can not be held responsible for undelivered packages due to discrepancies in Shopify to PayPal delivery addresses. Please note that your delivery i.e. PayPal address really should always be your shopify address for security reasons - if it isn't please convo me.